Part Time Receptionist

An exciting opportunity has become available for a part time client care advisor to join us at Vine Tree Vets. The role would suit somebody that is looking for varied shifts 4 days a week (including Saturday mornings) on a rota basis to encompass 28 hours a week. Shift patterns will vary between the hours of 8.30am to 7.00pm, supporting the clinical team to continue offering the gold standard care that we strive for at Vine Tree.

Salary for the role is up to £11.44 an hour.

You will be the first point of contact for our clients on the telephone and in person, ensuring all visitors to the practice are met with a professional, friendly, and courteous manner. No one day is the same in this job, but the core responsibilities are as follows:

• Booking, cancelling, and changing appointments.

• Dealing with payments of all types and end of day banking procedures.

• Updating client and patient records and formulating information packs

• Forwarding client enquiries, lab results and other communications to the relevant team members

• Maintaining stock levels for over-the-counter items

• Regular cleaning and refreshing of front of house areas.

About Us

Vine Tree Vets looks after a wide range of species in the heart of the Wye Valley; primarily cats and dogs but also more exotic species such as monkeys and meerkats!

The Team

The wonderful team at Vine Tree is made up of 4 vets, 7 nurses, 2 receptionists, and a practice manager, some being with us anywhere from 10 to 25 years!

We are passionate about supporting our team, we understand the serious nature of mental health within the veterinary profession. The team regularly explore the outdoors with some of our team members having a strong passion for field sports. The team is very sociable regular arranging activities including theatre trips, dog walks, pub nights and garden centre visits.

If you are interested in joining this wonderful team, then please email a copy of your CV to our Practice Manager Tom.Hallam@Vinetreevets.co.uk